Care Guide
Simple steps to keep your cashmere and yak wool at their best
Looking After Your Wool
Your Unur garments are crafted from pure Mongolian fibres. Treat them well and they'll serve you for years. Start with the label on your garment, then use the guidance below.
Quick reference
The essentials
Do
De-pill with gentle combing (we provide one with each purchase)
Hand-wash cool with mild soap
Dry flat, reshape while damp
Steam gently or press through a cloth
Store clean, in breathable bags (provided) with cedar
Don't
Bleach, wring, or scrub
Over-wash
Tumble dry or dry over a radiator
Iron directly on the knit
Pack away when dirty
Do
Don't
De-pill with gentle combing (we provide one with each purchase)
Bleach, wring, or scrub
Hand-wash cool with mild soap
Over-wash
Dry flat, reshape while damp
Tumble dry or dry over a radiator
Steam gently or press through a cloth
Iron directly on the knit
Store clean, in breathable bags (provided) with cedar
Pack away when dirty
In More Detail
Tap each topic below for detailed guidance.
Whilst our fibres and knits are of the highest quality, there's no getting around it. Pilling is a normal and expected occurrence with cashmere garments.
The appearance of small balls of fibre, known as pills, on your favourite cashmere sweater is not an indication of poor quality. In fact, it is an inherent characteristic of the fine, natural fibres from which cashmere is made. This can occur especially where fabric rubs (underarms, bags, belts, jewellery, etc).
The following will help keep your garments looking fresh:
- Rest garments between wears to let fibres recover.
- Use the complimentary Unur comb or a fabric shaver. Lay the knit flat, then work lightly in one direction.
- Treat stains as soon as possible.
- Avoid bleach and chlorine-based removers.
- Test any product on an inside seam first.
- Blot, don't scrub. Massage a small amount of stain remover with your fingers only.
Natural cashmere and yak resist odour and wick moisture, so you don't need to wash often. For most pieces, once per season is enough unless soiled. Keep to these rules:
- Always use cool water.
- Never wring or rub.
- Use a small amount of wool wash; baby shampoo also works.
- Skip fabric softener. The fibres are soft by nature and don't need any extra help.
- Machine wash? If you must, but only on a delicate/wool cycle at max 30°C, slow spin, with the garment in a mesh bag.
Best practice: hand-wash in cool water, minimal agitation, soak ~30 minutes. Rinse, then press out water gently. A little dye release in the bowl is normal.
- Reshape, if needed, while damp.
- Lay flat on a towel to air-dry.
- Keep away from sunlight, radiators and direct heat.
- Never tumble dry.
Use a steamer in short bursts for quick wrinkle release.
We would strongly recommend against any form of ironing. However, if you prefer an iron, turn the garment inside out, place a pressing cloth on top and use low, moist heat for short bursts (no longer than 10 seconds each). Never press the hot iron directly on the knit.
Store clean knits in breathable bags with natural repellents like cedar or lavender.
Your Unur purchase includes a breathable, moth-repellent storage bag made from recycled materials — use it for long-term protection.
We're always happy to help
Need advice?
If you're unsure about anything, we're happy to advise in boutique or by email.