Privacy Policy

Last updated: 07 October 2025

1) Who we are (the controller)

2) Scope

3) Data we collect

4) Why we use your data (lawful bases)

You may withdraw consent at any time via unsubscribe links or by emailing us.

5) Cookies & analytics

6) Payments (processors)

7) Service providers (processors)

8) International transfers

Some providers process data outside Jersey/UK. Where we transfer data internationally, we use recognised safeguards (e.g., adequacy decisions or approved contractual clauses such as SCCs/IDTA) as required by the Data Protection (Jersey) Law 2018 and UK GDPR.

9) Retention

We keep data only as long as needed for the purposes above: typically up to 7 years for order/transaction records (tax and accounting), and until you unsubscribe or we prune inactive lists for marketing. We then delete or irreversibly anonymise it.

10) Your rights

Under the Data Protection (Jersey) Law 2018, and UK GDPR equivalents where applicable, you can request: access, rectification, erasure, restriction, portability, and objection to certain processing (including direct marketing). You also have the right to complain to the JOIC.

11) Children

We do not knowingly market to or contract with children. Where consent is required for online services, a child over 13 may provide their own consent; otherwise, a parent/guardian must consent.

12) Security

We use appropriate technical and organisational measures, including access controls, encryption in transit, need‑to‑know access, and vendor due diligence. No system is 100% secure. Keep your account details confidential and contact us if you suspect misuse.

13) Marketing choices

14) Changes to this notice

We will update this page when our practices change and adjust the Last updated date. For significant changes, we may notify you by email or site banner.

15) Contact us

If unresolved, you can contact the Jersey Office of the Information Commissioner (JOIC).

Service Note

If you’re unsure, we’re happy to advise in boutique or by email. Please get in touch if you still have questions, we're always happy to help if we can.